View all business hours
AddressPhiladelphia, PA 19103
If I could give zero stars, I would. I ordered a home cleaning for my mother as a Mother's Day gift for Saturday, May 11. She received a text message from Antoine the Thursday prior asking for her address, details of the cleaning, etc and she was confirmed for Saturday at 2pm. She then received another text Saturday morning confirming her appointment for 2pm.
It is now 5:30pm and the cleaners never showed. We were unable to reach them via text and phone calls were sent to voicemail. This is the most unprofessional experience I have ever encountered, and will never use them again and would not recommend them to anyone.
Hughes Cleaning Service: We apologize for the cleaner not showing up on Saturday. The cleaner had car issues and wasn’t able to arrive to clean. We leave the office early on Saturday since we do appointments only. Again we don’t work in this fashion and apologize for the inconvenience.
First experience with this company but that was great. I hired them to clean my apartment; the cleaners came on time and did everything quickly and thoroughly. Thanx, guys!
Hughes Cleaning Service: Thank you for your review. Go to our website www.hughescleaningservice.net to receive a 15% Off during Mother's Day.